Here’s some useful quotes to remember about communication: 
 
“I know you believe you understand what you think I said, but I’m not sure you realise that what you heard is not what I meant…” 
 
“I’ll give you one piece of advice and one piece of advice only… and that is to take nobody’s advice, including the advice you’ve just been given.” 
 
“This is a story about four people – Everybody, Somebody, Anybody and Nobody: There was an important job to be done and Everybody was asked to do it. Everybody was sure Somebody would do it. Anybody could have done it… but Nobody did it. Somebody got angry about that because it was Everybody’s job. Everybody thought Anybody could do it, only Nobody realised that Everybody wouldn’t do it. It ended up that Everybody blamed Somebody when actually Nobody asked Anybody.” 
 
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